Homecare workers

What is a Homecare Worker Paid through the Employment Paycheque (CES) Program?

A homecare worker paid through the CES program carries out daily living and domestic tasks for service users. These workers are considered employees and are covered by the CNESST (Commission on Workplace Standards, Equity, Health and Safety).

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Daily Living Activities

The worker must be qualified to assist with:

Getting up and going to bed
Hygiene and personal care
Invasive care
Administering medication
Elimination
Dressing
Feeding
Safe transfers or movements

Domestic Activities

The worker must be qualified to assist with:

Errands and grocery shopping
Accompaniment
Housekeeping (laundry and light cleaning)
Meal preparation
Civic support

Why Work for Self-Managers?

You want to make a difference in the lives of people living at home and:

You enjoy personalized, one-on-one interaction.
You want experience in the healthcare field.
You want a schedule that balances personal life and work.
You’re seeking supplementary income—perhaps you’re a student, pre-retired, or retired.
You’re returning to the workforce after some time away.
You’re looking for work near your home.
You are autonomous, resourceful, punctual, cheerful, honest, and attentive to others’ needs.

Service Offer

Oxili is seeking candidates to serve the entire island of Montreal in response to self-manager requests.

Once hired by a self-manager through the CES modality, the homecare worker is considered an employee of the service user (self-manager). The worker holds employee status and is covered under the Quebec Labour Standards Act (LNT). They are selected to perform various tasks related to both daily living and domestic activities.

According to the labour standards:

“You are legally considered a salaried worker. The Ministry of Health and Social Services (MSSS) recognizes all CES workers as employees and considers them covered by the Labour Standards Act (LNT). This law guarantees, among other things, the right to minimum wage, limits on working hours, leave (including parental leave), and protection from unjust dismissal”.

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Our referral list includes personal support workers, family and social aides, and other qualified individuals able to offer home support.

How to Join Oxili’s Referral List?

Oxili is always seeking individuals with diverse skills to provide home assistance and support services for daily living and domestic tasks.

To join the referral list, follow these two steps:

Send your up-to-date résumé (CV) to: [email protected]
In your email, indicate which areas of the island of Montreal you’re available to work in. Note that assignments may require a minimum 90-minute work block.

Important: You must have the legal right to work in Canada to join the referral list.

If you’re interested in a specific service request, please go to the homepage under Current Service Requests and follow the instructions to express your interest.

Hourly Rate and Eligibility

Currently, the hourly rate is $21, the minimum set by the Quebec government for CES workers in Montreal.

Refer a Worker to Oxili

Do you know someone qualified to join Oxili’s referral list? It’s simple! Invite them to follow the two steps listed under How to Join the Referral List. Ensure they include your full name as their referral contact.

Candidate Selection Process

Joining Oxili’s referral list involves six steps to ensure candidates can offer quality services to home support service users through the CES program.

Steps:

Submit an up-to-date résumé
Potential phone interview if your CV meets our needs
In-person or Zoom interview
Submission of required documents (see step 5)
Application file analysis:
- Updated CV
- Diplomas/certificates relevant to the job
- PDSP card (Principles for the Safe Movement of People)
- CPR certification (obligatory)
- Law 90 certificate (if applicable)
- 2 valid ID documents (at least 1 with a photo, e.g., health card, driver’s license)
- 2 forms to complete and return at the interview:
  - Professional reference check authorization form (2 references required)
  - Criminal background check form + Oxili’s criminal record policy

Oxili will contact you only if you’re selected for the referral list.

Note: Your application will be rejected if any information is missing or is incomplete.

Code of Conduct

Expectations for Workers on the Oxili Referral List:

Communicate with Oxili coordination with transparency, integrity and respect.
Keep your availability and contact information up to date via the platform or by contacting Oxili coordination directly.
Notify Oxili of any changes to your criminal background file.
Keep academic and professional certifications up to date (e.g., PDSP, CPR, Law 90).
Respond to self-manager or caregiver’s calls within 48 hours—even if declining.
Be punctual for home interviews.
Be reliable, empathetic, and polite in all situations.
Accept CES wage rates and minimum 90-minute work blocks.
Sign a work contract with the self-manager or caregiver.
Notify the self-manager or caregiver promptly of lateness or absence.
Agree in advance on leaves, vacations, and holidays.
Respect scheduled hours, duties, and CLSC intervention plans (as part of your work contract).
Stay within your skillset and allocated time.
Anticipate and offer assistance while respecting the service user’s autonomy.
Avoid using your phone during shifts and refrain from smoking inside the home.
Report any observations (positive or negative) to Oxili coordination.
Refrain from bringing third parties to work locations.
Alert Oxili if you experience discrimination, harassment, or intimidation from a self-manager or caregiver.

Oxili’s Commitment to Support Workers on the Referral List:

Communicate with you with transparency, integrity and respect.
Maintain a violence-free environment.
Provide high-quality service and mediation if needed.
Offer matches that suit your skills and availability.
Share updates on ministry policies affecting home support and the CES program.
Ensure the protection of your personal information.
Prevent all forms of discrimination and harassment.
Protect your rights during dispute with a self-manager, and refer you to a third-party support if needed.
Provide ongoing support and referrals.

Tools for Homecare Workers

Here are some valuable tools for your journey as a CES-paid homecare worker:

Worker’s Guide to Rights and Responsibilities under the CES Program
Government brochure (online only, updated version pending): You Provide Home Support Services
Sample weekly and monthly calendar
Example of a work contract
Info sheet on workplace harassment (coming soon)
MSSS Info Sheet (Dec. 1, 2022): Info for CES Workers on CNESST
Procedure in case of work-related injury, illness, or preventive withdrawal (pregnant/nursing)
Info on training fee reimbursement for PDSP (Safe Handling Principles)

Resources for Homecare Workers

You may need support in specific situations. Here are some helpful resources:

L’Appui:
514-356-1199 ou 1-888-405-4262
Au bas de l’échelle:
Supports non-unionized workers’ rights
514 270-7878 | aubasdelechelle.ca
Commission on Human Rights and Youth Rights (CDPDJ):
1-800 361-6477 | cdpdj.qc.ca
CNESST – Labour Standards and Workplace Safety:
1-844 838-0808 | cnesst.gouv.qc.ca
The “For a Safe Maternity” program appeals:
TAT appeal form
Center for Immigrant Workers:
Offices across Quebec
Montréal: 514-342-2111 | iwc-cti.ca
CIAFT – Advocacy for Women’s Access to Work:
Equity support for non-unionized women
514 954-0220 | ciaft.qc.ca
GAIHST – Harassment at Work Support Group:
514 526-0789 | gaihst.qc.ca
Juripop:
Affordable legal services
1-855 587-4767 | juripop.org
UTTAM – Union of Injured or Ill Workers:
514 527-3661 | uttam.quebec